Help

How do I cancel my subscription?

In the app: Réglages › Abonnement › « Gérer l'abonnement » (Settings › Subscription › Manage subscription).

Or on your iPhone: Settings › your name › Subscriptions, then Petit Somme.

Cancel at least 24 hours before the end of the period. During the trial, cancel before the 7 days end and you pay nothing.

Deleting the app does not cancel the subscription. You keep access until the end of the paid period.

A refund? Apple handles it: reportaproblem.apple.com.

New iPhone or app reinstalled: how do I get my subscription back?

Open Réglages › Abonnement › « Restaurer les achats » (Restore purchases), with the same Apple ID.

Restoring brings back the subscription, not the log. To get the log on a new iPhone, set it up from the old one's backup (iCloud or a computer).

If you delete the app, its data is erased from the iPhone.

Can the whole family use the subscription?

Yes, with Apple Family Sharing, for both plans, subject to your Family Sharing group's settings.

The other parent installs Petit Somme on a second iPhone, signed in with a separate Apple ID in the same group.

In version 1.0, each iPhone keeps its own log: two iPhones don't sync.

Where is my baby's data?

On your iPhone, and only there. There's no account and no server: we can't access it.

The app sends us nothing: no audience measurement, no analytics tool, no advertising. Only the subscription purchase goes through Apple.

If you back up your iPhone (iCloud or a computer), Apple's backup includes it.

It is protected by your iPhone's security and encryption. We never use it for advertising.

All the details: the Privacy Policy.

How do I export or delete my data?

Export: Réglages › Confidentialité › « Exporter mes données » (Export my data). You get a CSV file and a JSON file to save or send.

Delete: Réglages › Confidentialité › « Supprimer toutes les données » (Delete all data). This erases your baby's information and log from this iPhone. Older Apple backups may keep a copy.

Both work with or without a subscription. Deleting the data does not cancel the subscription.

« Retirer mon accord » (Withdraw my consent), on the same screen, deletes your baby's data and stops storing it.

Does Petit Somme replace medical advice?

No. Petit Somme gives general guides and estimates to help organise the day. It isn't medical advice. For any question about your baby's health or sleep, talk to your doctor, midwife, health visitor or local child-health service (PMI).

In an emergency, call 15 (SAMU) or 112.

Official guidance on safe sleep for your baby (in French): Comment coucher votre bébé pour lui assurer confort et sécurité ? (Santé.fr) and Le sommeil de bébé (Santé.fr).

How do childcare days work?

In Réglages › Journée crèche (Settings › Childcare day), pick the days, the drop-off time and the time you get home.

On those days, Aujourd'hui (Today) shows it, and the app sends no nap reminders during childcare.

When you get home, tap « Ajouter sa journée » (Add the day): the usual naps are already filled in. Tap a row to confirm it, or the time to change it. Bedtime re-plans.

If you like, a reminder offers this 30 minutes before you get home.

Childcare days are part of the subscription.